Hiring for Success: Behavioural Interviewing Techniques (Short Course)

$35.00 Inc GST







Hiring for Success: Behavioral Interviewing Techniques will teach hiring managers to refine their interview skills and methods in order to ultimately choose the right candidate for the job.

Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. How do you separate the good from the great, when they have similar work experience and strengths to offer? This short, online course will help managers develop the necessary competencies to ask the appropriate questions, and thereby determine the fit of potential candidates.

Specific skill development includes: recognizing the costs incurred by an organization when a wrong hiring decision is made; developing a fair and consistent interviewing process for selecting employees; preparing better job advertisements and using a variety of markets; developing a job analysis and position profile; using traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions; effectively interviewing difficult applicants; and understanding basic employment and human rights laws that can affect the hiring process.

There are 28 Lessons in this course:

Course Overview

History of the Interviewing Process

The Recruitment and Selection Process

Factors in the Hiring Process

Cost Analysis

Job Analysis and Position Profiles

Determining the Skills You Need

Finding Candidates

Advertising Guidelines

  • Five Key Points
  • Ten Tests for Advertising

Screening Resumes

  • The Screening Process
  • Developing a Guide

Performance Assessments

Problems Recruiters Face

Interviewing Barriers

Non-Verbal Communication

Types of Questions

  • Open and Closed Questions
  • Probing Techniques

Case Study

Traditional vs. Behavioral Interviews

  • Behavioral Interviewing
  • Sample Questions

Other Types of Questions

  • Achievement-Oriented and Holistic Questions
  • Making Connections

The Critical Incident Technique

Listening for Answers

  • Listen Well
  • Committing to Change

Difficult Applicants

Interview Preparation and Format

Other Interview Techniques

Scoring Responses

Checking References

Human Rights

Skill Application

Pre-Assignment Review

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Upon completing the very last lesson, you will be offered an automated test. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.

Note: these short courses are self-guided online courses and are not to be confused with tutor-supported online courses.