Human Resources Training: HR for the Non-HR Manager (Short Course)

$35.00 Inc GST







This Human Resources Training short course is designed for teaching the essential HR tasks and scope of responsibilities for people who are new to a management role.

Human Resources Training: Training HR for the Non HR Manager covers the following topics:

  • The basics of HR Management, including orientation, compensation, and benefits
  • Understanding job analysis
  • Planning training
  • Legally defensible terminations, and more.

There are 26 Lessons in this course:

1. Course Overview

2. Defining Human Resources

    • The Basics of HR Management
    • Case Study: Expansion Staffing
    • Group Discussion

3. Performing a Skills Inventory

4. Forecasting Techniques

5. Job Analysis

    • Understanding Job Analysis
    • Performing an Analysis
    • Job Analysis Formats

6. Identifying Job Competencies

7. Position Profiles and Job Descriptions

    • Preparing a Profile
    • My Position Profile

8. Do You Really Need to Hire?

    • Evaluate All Options
    • The Real Cost of Employee Turnover

9. Finding Candidates

10. Advertising Guidelines

11. Screening Resumes

    • Using a Resume Screening Guide
    • Developing a Resume Screening Guide

12. Preparing for the Interview

    • Preparation Checklist
    • Interview Exercise

13. Conducting the Interview

    • History of the Interviewing Process
    • An Objective Interview
    • Basics of Behavioral Interviewing
    • Purpose of Behavioral Interviewing
    • Asking Questions
    • Provocative Statements
    • Sample Behavioral Description Interview Questions
    • Developing Behavioral Description Interview Questions
    • The Critical Incident Technique
    • Creating a Critical Incident

14. After the Interview

15. Employee Orientation and Onboarding

    • Why Have Orientation?
    • How Did Your Orientation Rate?
    • Problems to Avoid
    • Planning the Orientation Program

16. Follow the Leader

17. Planning Training

    • The Training Cycle
    • Internal vs. External Training

18. Working With External Providers

19. Performance Reviews

    • Performance Review Problems
    • A Performance Management Checklist
    • Case Study: Who Will Be the Best?
    • Dissecting a Performance Review
    • Identifying Behaviors

20. Attendance Management

    • The Cost of Absenteeism
    • The Case of Gretchen Washington
    • Dealing with Attendance Management

21. Managing a Diverse Workforce

    • Dealing with Diversity
    • Your Experience with Pigeon Holes

22. Privacy Issues

23. Compensation and Benefits

    • The Role of Compensation and Benefits
    • Pre-Assignment Review
    • Case Study: It’s Not You, It’s Me

24. Managing Disciplinary Issues

25. Terminating Employees

    • Recommended Reading List
    • Post-Course Assessment
    • Pre- and Post-Assessment Answer Keys
    • Personal Action Plan

26. Exit Interviews

Upon completing the Short Course very last lesson, you will be offered an automated test. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.

Note: these short courses are self-guided online courses and are not to be confused with tutor-supported online courses.



Your Tutor

C.B. van der Schyff (Bronwen). M.A. Counselling Psychology cum laude (FCCOUNP), BA Honours Psych
Bronwen van der Schyff

Bronwen has over 25 years’ experience as a psychologist working in a wide variety of settings and with a diverse range of client groups who present across the lifespan. Her career started in South Africa where she worked for several years in a Neuro and Spinal unit as well as in the Wellness unit which supported various clinical presentations. Her passion for mentoring was ignited during her early career years where she facilitated neurocognitive outpatients as well as students in the disability sector, to achieve their personal goals and live a self-defined purpose-filled life despite the obstacles. She currently works and resides in Australia and continues to offer a positive approach using the strengths of her clients or students to fulfill their goals and reach their own potential.