Established 2011
100% Online Study
20 Hr Short Course
Any Device, Any Time
Self Paced Study
Online and telephone counselling services are increasingly in demand as more and more people suffer from stress and mental health difficulties. This 20-hour self study course helps you to develop your online and telephone counselling skills.
In the modern world, telephone and online counselling is becoming increasingly popular. The skills required in telephone and online counselling are similar to face-to-face counselling, but they are also different. We cannot rely on people’s non-verbal communication, but we may pick up cues from their tone of voice, their speech and so on. This 20-hour self-study course focuses specifically on the skills involved in good telephone and online counselling.
Who is this course for?
This online counselling course is ideal for anyone wanting to improve their existing counselling skills or people who would like to learn more about counselling generally. It is also a useful course for anyone wanting to improve the way that they handle online and telephone queries to customers and clients.
How does it work?
At the end of each lesson, you will be given a short interactive test to undertake, which will provide an indication of how your learning is progressing. Upon completing the very last lesson, you will be offered a more thorough automated test or examination. This final assessment can be undertaken at any time of day or night; and any day of the week; and if you achieve an overall pass (60% or more); you will be able to obtain a “certificate of completion” with your name and completion date on it.
Note: these short courses are self-guided online courses and are not to be confused with tutor-supported online courses.
There are 8 Lessons in this course:
If you love counselling and want to extend your skills consider our short course in Addiction Counselling.
We understand what you need. We offer flexible payment terms, flexible study options while giving you the structure to succeed.
We care about your success, we are here to help you every step of the way. Our short courses are designed to be self sufficient but our tutors are available to answer questions.
Our courses are self paced. You set your own study schedule to fit around your life. Study from home on any device, at anytime!
There are a lot of options for online learning, and we’re glad that you’ve decided to look into Careerline. We want to be your go-to learning spot, so we’ll make you these promises:
You’re never just a number. You’re a student with goals and challenges and we want to help you in any way we can.
Your goals matter. Whether you’re just starting a new hobby or trying to transform your career, your goal is important and it’s worth your time and our devoted attention.
When you reach out, we respond. You’re wondering right now, “Will they take my money and disappear?” When you join, you are part of the family. Need something? Just contact us and we’ll get right back to you. Have questions, concerns, or feedback about your learning? We love talking about learning, and we love talking to our customers, so we can’t wait for you to get in touch.
7 Day Refund if you are not satisfied. If you are not satisfied with our service or content we will happily refund your money. Terms & Conditions do apply.
First and foremost our courses are 100% online courses BUT they are still very practical! You will learn many practical skills, do some research, field trips and much more.
All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.
This sets our students up for success.
Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video. Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important! Our courses will help you do all that.
We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise.
Online study can by difficult but we are here to help you every step of the way.
First and foremost our courses are 100% online courses BUT they are still very practical! You will learn many practical skills, do some research, field trips and much more.
All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.
This sets our students up for success.
Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video. Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important! Our courses will help you do all that.
We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise.
Online study can by difficult but we are here to help you every step of the way.