This course filled a missing gap not offered as part of the TAFE module for both the Certificates 111 in Aged Care and Home & Community Care (HACC). During my time working with Uniting Care Ageing, I found myself wanting more knowledge and understanding especially towards the process and impact of grief and loss for many of my elderly clients…I searched through several advanced educational systems for the particular area to be studied and understood. I decided using Careerline Courses being satisfied had how the modules covered a very wide area regarding the grief and loss counselling areas.