Managing Remote Work Online Course

From: $50.00 Inc GST / week for 16 weeks




Tutor Support


Managing Remote Work – Learn to manage your workforce remotely to ensure that they remain motivated, productive, and on task.

Having a work from home set-up can be challenging and also offer a whole different layer of potential issues and problems. Understanding the considerations for managing a remote workforce, knowing how to support, and manage your employees remotely can help not only improve the productivity or your business, but can ensure job satisfaction and employees are happy and content in their jobs.

Learn to Manage Remote Work More Effectively

  • from home
  • while travelling
  • on location away from the normal workplace

Course Aims

  • Describe the nature, scope, and relevance of EI.
  • Explain physiological and other biological aspects of emotions and the relationship with EI.
  • Describe models of EI.
  • Describe methods for measuring EI.
  • Describe ways in which EI may be useful for employing someone, from the perspective of both the employee and employer.
  • Explain how EI can be applied to workplace management
  • Explain applications for EI with marketing.
  • Describe tools to develop self-awareness and applications of EI in relation to relationships, self-awareness, and wellbeing.
  • Describe how EI is associated with learning.

Detailed Course Outline

This course is made up a number of lessons or units. Each of these has self assessment questions, a set task (practical homework) and an assignment which you can upload online.

There are 8 lessons in this course:

1. Nature of Remote Work

    • Definition of Remote Work
    • Location, Location, Location
    • The On-Going Shift Toward Remote Work
    • “Traditional” Forms of Remote Work
    • Industry and Employment
    • Nature of a Remote Workplace
    • Community Hubs
    • Scope of Remote Workplaces for Different Goods and Service Business Structures
    • Prevalence of Remote Work
    • Timeframe? Is it a short-term decision or long-term?

2. Challenges and Benefits of Managing Remote Work

    • Productivity and Time Management
    • Achieving Flow State
    • Trust
    • Talent Acquisition
    • Confidentiality and Data Protection
    • Impact of Remote Work on Businesses
    • Benefits
    • Challenges
    • Impact of Remote Work on Employees/Remote Workers
    • Benefits
    • Challenges
    • Impact of Remote Work on the Environment
    • Benefits
    • Challenges

3. Comparative Practices/Working in Different Industries

    • Sectors Adapting to Remote Work
    • Health Sector
    • Education Sector
    • Challenges for Remote Learning
    • Adults in Education
    • Retail Sector
    • Food Services
    • Office services – financial/ administration

4. Communicating Remotely – Technologies Used

    • Face-to-face Communication vs. Remote Communication
    • Creating a Positive Share Culture in the Workplace
    • Feedback
    • One-on-One Meetings
    • Engagement
    • Knowledge Sharing
    • How to Effectively use Different Types of Remote Communication
    • Face-to-face Communication Online (Real-time)
    • Letters and Emails
    • Telephone Calls
    • Instant Messaging
    • SMS
    • Online Chat
    • Remote Working with Clients

5. Managing and Supporting Staff Remotely

    • Managing Staff remotely
    • Leadership and Remote Worker
    • Building & Sustaining a Work Culture Remotely
    • Reviewing Staff & Performance Appraisals
    • Recruitment & Training
    • Hiring Staff
    • Training New Staff
    • Professional Development for Existing Staff
    • Supporting staff
    • Stress
    • Burnout
    • Staff Wellbeing
    • Unmotivated Staff
    • Occupational Health and Safety Considerations
    • The Positives

6. Logistics – Supplying Goods and Services Remotely

    • Remote Sales and Large or Small Businesses
    • Managing Delivery of Goods Remotely
    • Services

7. Online Events

    • Webinars
    • Product Launches
    • Book Launch
    • Virtual Conferences
    • Live Chats
    • Live Streams
    • Team Building
    • Planning an Online Event

8. Research Project – Developing a Plan for Remote Working

    • Scheduling Work
    • Time Management
    • Tracking Time
    • Planning to Ensure Resources
    • Meetings
    • Planning for Risks/Contingency Planning

When you have completed the lessons of your Certificate course, you will be given the option of taking the optional exam. It’s okay if you don’t want the exam, we still issue your Careerline Certificate. For Advanced Certificates however, the exam is compulsory (per module) and are included in the course fee.


Your Tutor

Liselle Turner Content Writer & Founder of SCRIPTIO | B. Business (Marketing), Dip Hospitality Management, Cert IV TAE
Liselle Turner

Liselle is a content writer and project manager. In addition to her background in advertising, she has worked in the learning and development industry (e.g. TAFE QLD, Mission Australia, Work and Income NZ). She holds a Bachelor of Business, a Diploma of Hospitality and Management, and a Certificate IV in Assessment and Workplace Training.