Conducting Effective Performance Reviews (Short Course)

$35.00 Inc GST

What to expect:

Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this short online course, Conducting Effective Performance Reviews.

This course will help you teach participants to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

You will be able to obtain a “certificate of completion” with your name and completion date on it.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

A performance review meeting is an important aspect of career planning is Conducting Effective Performance Reviews.

What to expect:

Trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this short online course, Conducting Effective Performance Reviews.

This course will help you teach participants to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

You will be able to obtain a “certificate of completion” with your name and completion date on it.

 

There are 26 Lessons in this course:

1. Course Overview

2. Performance Appraisals Done Well

    • What are Performance Appraisals?
    • Making Connections
    • Building Trust

3. Errors We Make

    • Three Slippery Areas
    • Making Connections

4. Types of Performance Reviews

    • Choosing What Works
    • Winning Performance Appraisals

5. The Performance Management Process

    • The Four Steps
    • Sample Performance Appraisal Forms

6. Goals with SPIRIT

    • Identifying Dreams and Setting Goals
    • My Dreams and Goals
    • Putting it All Together

7. The Performance Management Cycle

    • The Four Phases
    • The Basis for Review

8. Setting Standards

9. Creating a Performance Development Plan

10. Feedback and Communication

11. Listening Skills

    • Active Listening
    • The Mission: To Listen

12. Communication Strategies

    • Basic Skills
    • Probing
    • Non-Verbal Messages
    • Interpretation Exercise

13. Giving Feedbackt

    • The Importance of Feedback
    • Six Characteristics
    • Case Studies

14. Accepting Criticism

    • Setting Goals with SPIRIT
    • A Personal Action Plan

15. Planning the Interview

16. The Interview

    • A Basic Format
    • Preparation

17. Goal Setting Role Play

18. Providing Feedback

    • Recommended Reading List
    • Post-Course Assessment

19. Coaching

    • The Importance of Coaching
    • Task Preparation

20. Appraisal Preparation

21. The Interview

22. Maintaining Performance

23. Handling Performance Problems

    • Make the Commitment
    • Behavior Contracts
    • Recognizing Mrs. Stanford

24. The Part Where Someone Gets Fired

    • If You Have To Let Them Go…
    • Role Play

25. Pre-Assignment Review

26. Performance Management Checklists

    • Recommended Reading List
    • Post-Course Assessment
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