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Hrs: 9.00 – 5.00 M – F  |  1300172882  |  info@careerlinecourses.com

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Skills for the Administrative Assistant (Short Course)

100% Online Study

20 Hr Short Course

Any Device, Any Time

Self Paced Study

New and aspiring administrative assistants will learn the soft skills necessary to succeed in their careers.

What to expect:

With Skills for the Administrative Assistant, new and aspiring administrative assistants will learn the soft skills necessary to succeed in their careers. This online, short course course will help people who work in support positions to improve their performance in an office environment by teaching them interpersonal skills, including communication, first impressions, and personal management. They’ll also learn the importance of professional presence, techniques for being assertive, managing conflict, and dealing with difficult people.

Note: these short courses are self-guided online courses and are not to be confused with our tutor-supported online courses.

You will be able to obtain a “certificate of completion” with your name and completion date on it.

 

There are 18 Lessons in this course:

1. Course Overview

2. Personal Best, Professional Best

    • The Importance of Appearance
    • First Impressions Count

3. Putting Others at Ease

4. Distorted Thinking

    • Case Study: Angelique’s Thinking
    • Distorted Thinking

5. The Steps to Feeling Good

    • Search Techniques
    • Making Connections

6. Understanding Assertiveness

    • What is Assertiveness?
    • Quiz
    • Evaluation

7. Improving Your Assertiveness Skills

8. Communication Skills

9. Asking and Listening

    • Asking Questions
    • Active Listening

10. Non-Verbal Messages

11. Writing Skills

    • The Four C’s
    • Punctuation Pointers
    • Letters and Memos

12. Getting Ahead

    • What Employees Want
    • What Others Want

13. Self-Management

    • Self-Management
    • Making Connections
    • Time Management Tips
    • Where Do You Stand?
    • Organizing Your Workspace
    • Being Proactive

14. Setting Goals

    • Setting Goals with SPIRIT
    • A Personal Action Plan

15. Working as a Team

    • Vegetable Head
    • Brainstorming

16. Working with Difficult People

17. Learning to Say No

    • Expressing Your No
    • Making Connections
    • Case Studies

18. Dealing with Stress

    • Recommended Reading List
    • Post-Course Assessment

Pay Upfront & Save

Save and pay upfront using your Credit Card or PayPal
$ 199 Once only payment
  • Single payment
  • Pay by Credit Card or PayPal

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We respect your time & privacy. We won't call you unless you ask. To book a free no pressure chat please schedule a time here:

Flexibility You Need

We understand what you need. We offer flexible payment terms, flexible study options while giving you the structure to succeed.

1-on-1 Support

We care about your success, we are here to help you every step of the way. Our short courses are designed to be self sufficient but our tutors are available to answer questions.

Easy Study Schedule

Our courses are self paced. You set your own study schedule to fit around your life. Study from home on any device, at anytime!

F.A.Q's

Enrol here

Pay Upfront & Save

Save and pay upfront using your Credit Card or PayPal
$ 199 Once only payment
  • Best value
  • Single payment
  • Pay by Credit Card or PayPal
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Our Promise To You

There are a lot of options for online learning, and we’re glad that you’ve decided to look into Careerline.  We want to be your go-to learning spot, so we’ll make you these promises:

You’re never just a number. You’re a student with goals and challenges and we want to help you in any way we can.

Your goals matter. Whether you’re just starting a new hobby or trying to transform your career, your goal is important and it’s worth your time and our devoted attention.

When you reach out, we respond. You’re wondering right now, “Will they take my money and disappear?” When you join, you are part of the family. Need something? Just contact us and we’ll get right back to you. Have questions, concerns, or feedback about your learning? We love talking about learning, and we love talking to our customers, so we can’t wait for you to get in touch.

7 Day Refund if you are not satisfied.  If you are not satisfied with our service or content we will happily refund your money.  Terms & Conditions do apply.

Our Online Short Courses

First and foremost our courses are 100% online courses BUT they are still very practical!  You will learn many practical skills, do some research, field trips and much more.  

All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.  

This sets our students up for success. 

    • 100% Online
    • Practical 
    • Certificate issued on completion
    • Self paced study

Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video.  Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important!  Our courses will help you do all that.

We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise.  

Online study can by difficult but we are here to help you every step of the way.  

 

Courses on devices
Courses on devices

First and foremost our courses are 100% online courses BUT they are still very practical!  You will learn many practical skills, do some research, field trips and much more.  

All learning is best done by doing, so our online courses are designed to give you the foundation knowledge you need and to get you out there and doing whatever it is that you love.  

This sets our students up for success. 

    • 100% Online
    • Practical 
    • Certificate issued on completion
    • Self paced study

Getting where you want to go with your studies and/or career, involves much more than just reading or watching a video.  Knowing how to learn, how to research and find out new information, how to judge if the source of information is any good and how to find out what is happening in your industry and creating a network are vitally important!  Our courses will help you do all that.

We have mini self assessment tests so that you can be the judge of how well you understand the material and then a set task where you will undertake some form of practical exercise.  

Online study can by difficult but we are here to help you every step of the way.  

Study at home 24/7

Access your study materials anytime, anywhere

Easy 7 day refunds

No questions asked 7 days refund (*as per Terms and Conditions)

Tutor Support

You'll know who your tutor is right from the start

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